BBB Warns of Rise in Tax Company Impostor Scams

Tuesday, February 3rd, 2026 -- 10:01 AM

With tax season here, the Better Business Bureau is warning consumers about a rise in tax company impostor scams that are targeting people across the country.

These scams often involve phishing phone calls from fraudsters claiming consumers owe back taxes and must act immediately to avoid penalties or legal action.

BBB has received reports from consumers who say scammers are posing as tax collection or tax relief services, using legitimate-sounding business names to appear credible.

Reported names include “American Tax Consultants,” “US Tax Relief,” “Tax Relief Group,” and “Tax Resolution Oversight Department,” among others. In many cases, legitimate businesses or organizations do exist with similar names and provide lawful tax preparation or filing services.

However, the scam operations are not affiliated with those businesses and may be falsely using their names as impostors. BBB has added alerts to affected business profiles, including American Tax Consultants and others, to warn consumers about this impersonation activity.

How the scam works

Victims report receiving unsolicited voicemail messages or calls claiming their tax file has been flagged, that they missed a filing deadline, or that they qualify for a limited-time IRS relief program. The messages often warn that this may be the final attempt to make contact and urge immediate action.

Examples of scripts used by fraudsters include claims such as:

• A notice was sent regarding back taxes or missed filings.
• The consumer’s file was flagged after an extension deadline.
• New government or IRS relief programs are available for a limited time.
• Immediate payment or enrollment is required to avoid further consequences.

These calls often reference fake agent names, direct phone numbers, case IDs, or “resolution departments” to sound official.

What you should know

The IRS does not initiate contact with taxpayers by phone, email, or text about unpaid taxes without first sending an official letter by mail. Any demand for immediate payment or threats of arrest, lawsuits, or license suspension are major red flags.

BBB urges consumers to remember these key safety tips:

• The IRS always starts communication with a mailed letter.
• Never send money or personal information under pressure.
• Legitimate tax agencies do not request payment via gift cards, wire transfers, or payment apps.
• Take time to research before responding to any tax-related claim.

Whenever you are unexpectedly contacted by a business, look up the business on BBB.org to confirm its legitimacy, reputation, and contact information before responding.

Those working with trusted, BBB Accredited tax professionals should also consult them before taking action. For more information, see BBB's tax tips for more resources. For more information or further inquiries, contact the Wisconsin BBB at www.bbb.org/wisconsin, 414-847-6000 or 1-800-273-1002.

Consumers also can find more information about how to protect themselves from scams by following the Wisconsin BBB on Facebook, Twitter, Instagram and YouTube.

Feel free to contact us with questions and/or comments.