DATCP Provides Resources for Military Personnel Experiencing Fraud or Identity Theft

Wednesday, July 3rd, 2024 -- 9:01 AM

In 2023, the Federal Trade Commission (FTC) received more than 192,000 reports of fraud, identity theft, and other consumer issues from active duty military personnel, retirees, veterans, reserve and National Guard forces, and family members.

Whether they encounter scams or unfair business practices, current and former servicemembers and their families can count on the Wisconsin Department of Agriculture, Trade and Consumer Protection (DATCP) for help.

In 2023, more than one in three reports to the FTC from military consumers indicated they lost money to fraud. More than $477 million in losses were reported in total, with $350 million being taken from military retirees and veterans.

With more than 42,000 reports, the top fraud category was imposter scams, followed by online shopping fraud with more than 13,000 reports. The third top category, investment related scams, received just under 4,000 reports, but those reports indicated the highest median losses of $7,000.

Last year, there were more than 39,000 reports of identity theft, with active duty servicemembers being nearly three times more likely than the general public to report theft directly from their bank accounts.

Rapid response is key to recovering from identity theft, making servicemembers more vulnerable if their duties prevent them from quickly identifying and addressing the problem.

Consider setting up fraud alerts on your credit cards and a security freeze on your credit report, which alerts you as soon as a new account is requested in your name. Learn more from DATCP’s online Identity Theft Tips and Imposter Scams fact sheets.

For more information and consumer protection resources or to file a complaint, visit DATCP’s Consumer Protection webpage at ConsumerProtection.wi.gov or contact the Consumer Protection Hotline at (800) 422-7128 or [email protected].

If you need assistance with federal and state veteran benefits, contact your County or Tribal Veteran Service Officer, who will guide you through the process. For state veteran benefit inquiries, call 1-800-WisVets, email [email protected], or visit wisvets.com.

Feel free to contact us with questions and/or comments.