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Ascension Wisconsin Still Encourages Patients to Receive Medical Attention if Experiencing Health Emergencies

Friday, April 24th, 2020 -- 10:02 AM

-For people experiencing symptoms of a heart attack, stroke, mental health or other acute illness or injury, a hospital emergency department is still the safest, most appropriate place to get care.

If someone is experiencing a life-threatening emergency, difficulty breathing, or warning signs of a heart attack or stroke, they should not delay, but go directly to the emergency room or dial 911. Even though hospitals are caring for patients with COVID-19, clinicians want to reassure the public that individuals who need emergency care should not delay treatment. An emergency is still an emergency. Ascension Wisconsin hospitals and emergency departments are well prepared to safely care for people with symptoms of heart attack, stroke and other serious conditions. Ascension Wisconsin hospitals are equipped to safely protect patients from potential exposure to COVID-19 while taking care of their chest pain, stroke symptoms, traumatic injuries, emotional and mental health and any other acute medical or emergent surgical needs.

Separate intake and care areas, waiting room distancing, staff screening, ongoing use of personal protective equipment, as well as extensive safety and sanitization protocols, are in place to ensure all patients are cared for in a protected environment. Ascension Wisconsin continuously monitors guidance from the Centers for Disease Control and Prevention (CDC) and adjusts safety practices and safeguards accordingly. Ascension providers also encourage individuals who have pre-existing conditions to continue their routine care to stay healthy. Call your primary care provider or specialist first to discuss whether an online visit is an option for your care. If you can’t talk to your regular doctor, or if you need care more quickly, you can talk to a doctor 24/7 through Ascension Online Care.

Ascension Online Care offers video visits for urgent care using your smartphone, tablet or laptop. No insurance is required. Visit ascension.org/onlinecare to learn more. If clinicians identify changes in a person’s health, they can help them better manage it or decide where and how a person might need to be seen and treated. However, If someone is experiencing a life-threatening emergency, difficulty breathing, or warning signs of a heart attack or stroke, they should not delay, but go directly to the emergency room or dial 911.

Feel free to contact us with questions and/or comments.