Owen City Council Discusses PSC Close Out Letter
Wednesday, October 4th, 2017 -- 9:02 AM
-The Owen City Council discussed the PSC Close Out at their meeting last week.The city clerk presented to the council the PSC Close Out letter dated September 6th of this year. Back in April of this year, the owners of the Thirsty Squirrel filed an online complaint to the Public Service Commission disputing their water usage billed from the 2” meter. The 2” meter was removed by the City and replaced with a 1” meter. The City had the meter tested and showed that the 2” meter was working properly. The investigation by the PSC and working in cooperation with the Director of Public Works and the city clerk took 5 months consisting of many hours of answering questions and providing documents.
The council, with one member abstaining, approved the PSC Close Out letter stating the utility did nothing intentional to the customer and the utility admits to not knowing about the large meter testing requirements. The PSC will monitor the city’s compliance of meter testing and record keeping.
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