Wisconsin Department of Workforce Development Continues on System for Filing for Unemployment

Wednesday, March 31st, 2021 -- 10:03 AM

(WMTV) The Dept. of Workforce Development is taking major strides this week in its twin efforts to make filing for unemployment simpler and easier to understand.

On Tuesday night, the state employment agency will launch its new unemployment claims portal.  DWD officials hope this will resolve some of the major issues that surfaced early in the pandemic as unprecedented numbers of people filed for unemployment benefits.

Secretary-designee Amy Pechacek pointed out how two of the improvements, secure uploads and a messaging center, will make filing claims easier.  The revamped website also promises to offer updates by text notifications as well as a layout that will work better on users’ phones.

But not all of the changes DWD implemented to improve how people file claims were technical.

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